Customer Service Representative
Company: The Free Press MEDIA
Location: Mankato
Posted on: June 26, 2025
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Job Description:
Are you good with people? Do you prefer variety throughout your
workday? In this position, you will wear many hats and work with a
variety of clients and customers, demonstrating your knowledge and
value of all Free Press products and services. The Free Press has
an opening in the Reader Services/Department. Regular hours worked
will be 8 AM-2 PM Monday-Friday. Job Responsibilities and Duties: •
Handle inbound and outbound phone calls, while maintaining a high
level of customer satisfaction. • This position doubles as the
front desk receptionist, greeting customers as they walk in the
door, and being first in line to assist those customers with any
subscription needs. • Help customers with their subscription
accounts. People call us because they have billing questions, are
having product and service trouble, need to upgrade their accounts,
or want to buy products. We’re here to help them. You’re qualified
if you: • Have experience performing comfortably in a fast paced,
deadline oriented environment. • Have a pleasant phone voice and
demeanor. • Are proficient with MS Excel & Word & have the ability
to navigate thru various software programs efficiently. • Above
average typing skills • A good eye for accuracy and detail. • Are
adaptable to changing situations. • Have a naturally positive
attitude. • Love to help people. • Are ready to be part of a team
and contribute to the success of the Mankato Free Press. We offer a
competitive wage ($15/ hourly commission) Send your resume to:
sjameson@mankatofreepress.com NO PHONECALLS
Keywords: The Free Press MEDIA, Saint Louis Park , Customer Service Representative, Customer Service & Call Center , Mankato, Minnesota
