Mobile Veterinary Operations Supervisor

Company: PetIQ
Location: Eden Prairie
Posted on: May 30, 2025

Job Description:

Our Mobile Veterinary Supervisors are responsible for many aspects of the veterinary clinics they supervise. - This includes recording accurate and detailed pet records and bio notes, collaborating with the field office leadership team, reporting incidents and maintaining a great relationship with our retail partners.

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. - We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Job Overview:

Collect payment, dispense and label medication, and reviews discharge paperwork with pet parents

Knowledgeable in safe restraint of pets for wellness procedures including vaccines, nail trims and microchipping

Works together with members of the office leadership team to coach, mentor, and inspire veterinary clinic assistants

Actively participates in the development of veterinary clinic assistants, monitoring processes, procedures, and pet parent interactions

Maintains a clean and sanitary work environment by disinfecting surfaces and equipment between each pet

Responsible for all aspects (outside of medical decisions) of the clinic they supervise, including recording accurate and detailed pet records and bio notes, reporting all incidents to the correct parties, and being timely in submitting any paperwork to their leadership team

Shares the responsibility of driving the van to and from clinics responsibly, loading and unloading the vans upon arrival and -departure (Community Clinics)

Knowledgeable on our services and products

Proficient in making strong recommendations based on an understanding of canine and feline diseases to every pet every time based on pet's lifestyle

Promotes a culture of safety in each clinic and lives our values while reinforcing our brand promise with pet parents, partners, and team members

Ability to execute inventory processes, including maintaining accurate product counts, and understanding expiration dates for vaccines, medication, products, and diagnostic supplies

Ability to direct the clinic flow by utilizing effective communication, organization, and time management skills

Actively engages in weekly or biweekly 1-on-1s with office leadership for continued leadership development

Provides customer service to pet parents by answering questions and assisting them through the clinic process

Achieves goals as set by their manager including dollars per pet, pets per clinic, preferred product and microchips sold

Establishes and maintains effective relationships with pet parents and partners

Other duties as assigned

Minimum Qualifications:

Must be 18 years of age or older

Valid driver's license

Must be able to work weekends, varied weekdays and times, occasional overnights

Reliable transportation to and from work

Present professional appearance and positive conduct

Punctuality and dependability are highly valued

Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. - Portion of workday spent in vehicle. (VIP Petcare Community Clinics)

Some outdoor clinic work and activities may be necessary

Must be able to work for prolonged periods of time in the field, including 12-14-hour days

Education Requirements:

High School Diploma or equivalent required

Preferred Qualifications:

Previous customer service sales experience

Previous leadership experience

Navigate computer hardware (iPad, Bluetooth devices and more)

Strong organizational, problem-solving, and analytical skills

Ability to work within a team to meet team goals and objectives

Comfort level in approaching host location's customers to educate -about our clinics

Ability to adapt to changing priorities

Physical Requirements:

Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

Must be able to lift and carry up to 50 lbs.

Why join the PetIQ Team?

Mission-Driven Impact: Join a team dedicated to helping pets live their best lives by providing affordable, innovative veterinary solutions.

Innovative Culture: Be part of a company that challenges industry norms with creative and resourceful solutions.

Collaborative Excellence: Thrive in an environment that values continuous improvement, high standards, and teamwork.

Humble & Hungry Spirit: Work alongside passionate professionals committed to making a real difference in pet care.

Closing:

PetIQ is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, familial status, domestic partnership or civil union status, military or veteran status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.

We believe in providing equal opportunities for all qualified individuals and strive to create a work environment free from discrimination, harassment, and retaliation. If you require a reasonable accommodation during the application or employment process, please contact HR@PetIQ.com

By submitting this application, I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.

Keywords: PetIQ, Saint Louis Park , Mobile Veterinary Operations Supervisor, IT / Software / Systems , Eden Prairie, Minnesota